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Frequently Asked Questions​

Are you open Sunday?

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Yes!

Our bakery is open for pre-arranged pick-ups and cake tastings on Sundays, but please note that our hours may vary.

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What does this mean!? 

It's best to call ahead to confirm our availability and schedule your visit for a Sunday.

Please note that we only bake items specifically for pre-ordered orders on this day. While we may have fresh baked goods available in our store cases, these are not guaranteed and may be limited in quantity.

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How do I place an order?

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The easiest way to place an order is through our website.

You may also call us at (925) 837-7844 during business hours.

For custom orders, we recommend visiting our store in person to discuss specific details.

Please note that we do not accept any orders by e-mail.

 

When do I need to have a custom order placed by?

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  • For custom orders, we recommend placing your order at least one to two weeks in advance.

  • All other orders must be placed and confirmed at least three days in advance.

 

Due to our fresh baking policy, pre-orders take priority. If you need a cake on short notice, please contact us to see what is available in our store.

Please note that everything we create is handmade in our store, so we require ample time for planning, baking, and decorating.

 

Do you deliver?

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Yes!

We offer delivery services with a service charge determined by the distance from our location to yours. On weekends, delivery availability is on a first-come, first-served basis and may not be guaranteed due to limited vehicle availability.

At this time, we are unable to ship items via the mail.

 

Do you offer any dietary restricted items?

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Yes!

​We offer a limited selection of items that can accommodate dietary restrictions. Please contact our bakery directly for more information.

 

Is your facility "nut-free"?

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While we take precautions to minimize cross-contamination, please note that our bakery shares space and equipment.
If you have severe allergies or dietary restrictions, we recommend contacting us directly to discuss your specific needs.

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Picking Up

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Please ensure your vehicle has a flat surface to safely transport your cake and prevent damage during transit. We strive to make your moments memorable. If you encounter any issues with your order, please let us know immediately so we can assist you appropriately.

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If you encounter any issues with your order, please let us know immediately so we can assist you appropriately.

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Weddings

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Do you offer consultation appointments?

To schedule a consultation appointment, please contact Marcy at (925) 837-7844 ext. 3. Our appointment times vary by day and we typically see consultations on Sunday afternoons and Tuesdays-Thursdays.

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When do I need to have a wedding cake order placed?

When planning your wedding cake, we recommend scheduling your initial consultation four to six months in advance of your wedding date. Your final order should be placed six weeks prior to the event.

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